Privacy

PRIVACY NOTICE & TERMS
 
Protect Insurance Ltd, are committed to safeguarding the privacy of our clients and users. This Privacy We inform you of the many ways in which we collect personal information, the uses to which that information will be put, and the ways in which we will protect any personal information you choose to provide us directly or via this Site, or via your employer or your benefit programme sponsor.
This Privacy Notice covers the following areas:
  Information we collect about you
  How we use your information
  How we protect your information
  Contacting us and your rights on your personal information

(1) Information we collect about you
 
We will collect and process all or some of the following personal information about you:
 
(2) Information Voluntarily Provided by You:
 
In the course of using this Site, you may choose to provide us with information to help us serve your needs. For example, you may provide us your e-mail address to request information, or you may send us your mailing address so we may send you the material you have requested. 
 
(3) How we use your personal information
 
This section sets out the purposes for which we use personal information that we collect and, in compliance with our obligations under European law, identify the “legal grounds” on which we rely to process the information.
 
European Data Protection Laws allows companies to process personal information only when the processing is permitted by the specific “legal grounds” set out in the law. 
 
(4) To communicate effectively with you and conduct our business
 
To conduct our business, including to respond to your queries, to otherwise communicate with you, or to carry out our obligations arising from any agreements entered into between you and us, which in some circumstances may include passing your data to third parties such as agents or contractors or to our advisors (e.g. legal, financial, business or other advisors).
  
To analyse your personal information together with information from other clients for data analytics purposes, including to create insights, reports and other analytics to better understand and improve the quality of and market Protect Insurance Ltd advice, products and services. The output of such analytics does not identify particular clients or individuals.
 
(5) To monitor certain activities
 
To monitor queries and transactions to ensure service quality, compliance with procedures and to combat fraud.
 
(6) To inform you of changes
 
To notify you about changes to our services and products
 
(7) To ensure website content is relevant
 
To ensure that content from our websites is presented in the most effective manner for you and for your device, which may include passing your data to business partners, suppliers and/or service providers.
 
(8) To reorganise or make changes to our business
 
If we: (i) are subject to negotiations for the sale of our business or part thereof to a third party; (ii) are sold to a third party; or (iii) undergo a re-organisation, we may need to transfer some or all of your personal information to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analysing any proposed sale or re-organisation. We may also need to transfer your personal information to that re-organised entity or third party after the sale or reorganisation for them to use for the same purposes as set out in this notice.
 

(9) In connection with legal or regulatory obligations
 
We process your personal information to comply with our regulatory requirements or as part of dialogue with our regulators as applicable which may include disclosing your personal information to third parties, the court service, regulators and/or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.
When establishing or maintaining client relationships for the provision of certain services we process your personal information for the purposes of carrying out fraud, anti-money laundering or sanctions violations checks.
 
 
(9) How we protect your personal information
 
(10) Security over the internet
 
No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal information in accordance with data protection legislative requirements.
 
All information you provide to us is stored on our or our secure servers and accessed and used subject to our security policies and standards. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you not to share a password with anyone.
 
(11) Export outside the EEA
 
Your personal information will be accessed by staff or suppliers in, transferred to, and/or stored at, a destination outside the country in which you are located, whose data protection laws may be of a lower standard than those in your country. We will, in all circumstances, safeguard personal information as set out in this Privacy Notice.
 
Where we transfer personal information from inside the European Economic Area (the EEA) to outside the EEA, we are required to take specific measures to safeguard the relevant personal information. Certain countries outside the EEA have been approved by the European Commission as providing essentially equivalent protections to EEA data protection laws and therefore no additional safeguards are required to export personal information to these jurisdictions. 
 
(12) Storage Limitation
 
We will retain your personal information for as long as is necessary for the processing purpose(s) for which it was collected and any other permitted linked purpose (for example where we are required to retain personal information for longer than the purpose for which we originally collected it in order to comply with certain regulatory requirements). Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised (and the anonymised information is retained) or securely destroyed.
 
(13) Your rights & contacting us
 
 
(14) Updating Information
 
We will use reasonable endeavours to ensure that your personal information is accurate. In order to assist us with this, you should notify us of any changes to the personal information that you have provided to us by contacting us as set out below.
 
(15) Your Rights
 
If you have any questions in relation to our use of your personal information, you should contact us as set out below. Under certain conditions, you have the right to require us to:
 
a) provide you with further details on the use we make of your information;
b) provide you with a copy of information that you have provided to us;
c) update any inaccuracies in the personal information we hold;
d) delete any personal information that we no longer have a lawful ground to use;
e) object to any processing that Protect Insurance Ltd justifies on the “legitimate interests” ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights;
f) object to direct marketing (including any profiling for such purposes); and
g) restrict how we use your information whilst we consider your inquiry,
 
and where processing is based on consent, you have the right to withdraw your consent by contacting us at the contact details below or as indicated when consent was given.
 
Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege). If you exercise any of these rights, we will check your entitlement and respond in most cases within a month.
 
If you are not satisfied with our use of your personal information or our response to any exercise of these rights you have the right to complain to the data protection regulator in your country.
 
(16) Contacting Us
 
Depending on where you are located, the “data controller” of your personal information processed by us under this Privacy Notice will be different. Please seefor a list of which group companies will be data controllers in which countries.
 
If you have any questions in relation to this Privacy Notice, please contact our Data Protection Officer at info@protectinsuranceltd.com .
 
(17) How we use Cookies
 
We use various tools to enhance the Site user experience and track users of the Site, including cookies and web beacons. Cookies are small pieces of text that a website places on your computer to help remember information about your visit. Web beacons are tiny graphics with a unique identifier that are embedded invisibly on the web pages. Neither cookies nor web beacons can read data off your computer's hard drive or collect your personal information. We use information collected from cookies and web beacons to improve your experience and the overall quality of our services. We may also use cookies and web beacons to collect information from third parties (such as Google) to help advertise our products and services, to analyze the effectiveness of our marketing or the performance of this Site, and to determine whether you may be interested in other products or services.  
 

(18) How changes to this Privacy Notice will be made
 
We may change the content of our websites and how we use cookies and consequently our Privacy Notice and our Cookie Policy may change from time to time in the future. If we change this Privacy Notice, we will update the date the Privacy Notice was last changed below. If these changes are material, we will take reasonable steps to notify you of the changes.
 
This Privacy Notice was last updated on 11 June 2020.